Harold Wood Station has had a complete overhaul of the look, feel and safety of the station, including the creation of a plaza with a new ramp providing step-free access, as well as stairs leading from Station Road to the ticket office and platforms.

The new plaza boasts a well-lit, safe, and modern waiting area providing commuters and the wider community with a more pleasant experience when using the station and surrounding area. Cycle parking is now accessible to all with additional spaces provided to further encourage cycling in the borough.

This upgrade is part of a wider program of improvements around the station which will be served by the new Elizabeth line.

Contractor Marlborough Highways Ltd were able to complete the works safely during the Covid-19 pandemic and the station entrance plaza opened in May 2021.

The project, funded by the Transport for London (TfL) Crossrail Complementary Measures programme, has also delivered other improvement works around Romford and Gidea Park Stations in Havering.

Councillor Roger Ramsey, Cabinet Member for Finance and Property, said:

“Despite the delays caused by the pandemic, I am very happy to see the station now fully reopened.

“These upgrades at Harold Wood Station will help to make a real difference to the people who move through the area every day, making it a much more pleasant journey and experience for the whole community.”

Penny Rees, TfL’s Head of Network Sponsorship, said:

“It has been really positive to see the improvements that have transformed the area around Harold Wood station, complementing the work already delivered to provide step-free access and a refreshed ticket hall. The welcoming new public plaza will make it a more inviting area for those living and working in Harold Wood as well as visitors, ahead of the Elizabeth line opening.”

There are no planned weekend full line closures on the line between Liverpool Street and Shenfield this summer meaning Havering residents can enjoy everything London has to offer.

Other improvements to Harold Wood station include:

Ticket office refurbishment including new ticket machines

Three new lifts providing step-free access to all platforms

Improved customer toilets and the installation of an accessible toilet

A refurbished waiting room

Restored platform canopies and new benches

New information screens